Skip to content
4120 Telegraph Avenue, Oakland, CA 94609Monday – Friday: 10 a.m. – 8 p.m. · Saturday: 10 a.m. – 5 p.m. · Sunday: ClosedMonday – Friday: 10 a.m. – 8 p.m.

The team

Who looks after you

Three of us work at Steep, and each of us knows the whole menu.

  • Tawana Ballard, owner and esthetician, in a pale pink tunic beside a treatment table

    Tawana Ballard

    Owner and lead esthetician

    • Esthetician License · CA Lic. 000000

    Tawana opened Steep so that a facial could fit before a meeting. She begins every one with a skin check, works with mature skin and acne-prone skin, and tells you when a dermatologist is the better next step.

  • Youngmi Hahn, massage therapist, in a pale blue tunic in a treatment room

    Youngmi Hahn

    Lead massage therapist

    • Certified Massage Therapist · CA Certificate 000000

    Youngmi works with slow, even pressure and a lot of patience for necks and shoulders. She leads the deep tissue visits and speaks Korean and English.

  • Nereida Serrato, front desk host, in a black tunic carrying a tray of tea down a bright hallway

    Nereida Serrato

    Front desk and guest services

    Nereida runs the front desk and keeps the day on time. She can find a gap in a full evening, and she speaks Spanish and English.

Book with someone you have met

Choose a person when you book, or leave it open and we will match your time.