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4120 Telegraph Avenue, Oakland, CA 94609Monday – Friday: 10 a.m. – 8 p.m. · Saturday: 10 a.m. – 5 p.m. · Sunday: ClosedMonday – Friday: 10 a.m. – 8 p.m.

First visit

What to expect at Steep

If you have never had a massage or a facial, or never had one on your lunch hour, start here.

Wear what you came in. We provide a robe, slippers, towels and a locker. You choose the pressure, you stay covered, and you can say stop at any moment.

Two rolled beige towels on a white daybed with cushions

Your first visit

  1. 01

    Step 1: Book your visit

    Choose a length and a time online, or call the front desk. Tell us if it is your first visit and we will keep a few minutes at the start for the talk.

    • Online, any hour

    • Or call (510) 555-0103

  2. 02

    Step 2: When you arrive

    Come five to ten minutes early. Nereida checks you in, shows you to a locker and hands you a robe and slippers. Hair up if it is long.

    • Lockers, robes and slippers provided

    • Phones off or on silent

  3. 03

    Step 3: What to expect

    Your therapist or esthetician asks about pressure, skin and anything to avoid, then starts. You stay covered, and you can ask to change pressure or stop at any moment.

    • The talk is part of your time

    • Covered by a sheet throughout

  4. 04

    Step 4: Afterward

    A warm towel, a glass of water and a few minutes to dress. Book the next visit at the desk or online while you are here.

    • Allow ten minutes to dress and go

Ready to choose a time?

Book online, or call the front desk with any question first.